Website Hosting Maintenance on Friday, February 12, 2021

Hi Membee Users,

On Friday, February 12, 2021, our website hosting partner, Siteground, will be completing an upgrade to the toolset Membee uses to manage the websites we host for you. This upgrade will allow us to access an advanced toolset to keep your sites running smoothly.

There are no changes being made to how you manage your website and we do not expect that you will experience any downtime – you can continue to administer your website as normal. However, if you experience issues, please do not hesitate to contact us at support@membee.com

Thank you,

Membee Client Services

Website Hosting Disruption

Hi Membee Users,

Membee’s website hosting provider is currently experiencing a server issue that is causing a disruption to websites hosted by Membee.

We are working diligently with our website hosting provider to resolve this issue in a timely manner and will continue to provide updates.

Thank you for your patience.

Membee Client Services

Data Center Maintenance on February 6, 2021

Hello Membee Users,

On Saturday, January 23, 2021, at 7:00 AM – 8:00 AM EST, our data center partner, Pivotree, will be completing regular maintenance for their servers.

We expect that this update will have minimal impact on Membee’s service levels. However, if you experience issues after the proposed update time, please do not hesitate to contact us at support@membee.com

Thank you,

Client Services Team

A Bee-utiful Holiday – 2020 Holiday Season: Hours of Operation

To all of our users and friends around the world, it’s been quite an unusual and humbling year. To wrap up the new year, we’re wishing you a safe and happy holiday season!

Our Special Holiday Business Hours

Our human caretakers will be out of the office over the holiday season to spend time with their family and friends safely.

Wednesday, December 2310:00 AM – 7:00 PM EST
Thursday, December 2410:00 AM – 2:00 PM EST
Friday, December 25Closed
Monday, December 28Closed
Tuesday, December 2910:00 AM – 7:00 PM EST
Wednesday, December 3010:00 AM – 7:00 PM EST
Thursday, December 31Closed
Friday, January 1Closed
Monday, January 410:00 AM – 7:00 PM EST

Limited Support During the Holidays

Please be advised that there will be limited support throughout the holidays. You will still be able to submit support tickets and email us at support@membee.com. Our client services team will respond as soon as they can! Our full team will be back and ready to resume normal service levels on Monday, January 4, 2021.

The Data Center Will Continue To Be Monitored

As usual, we will continue to monitor all systems 24 X 7 X 365 to ensure that our servers remain active so that you can continue to use Membee with no issues! If any issues arise, visit membeestatus.com for the latest technical updates about Membee.

Happy Holidays and Happy New Year!

Membee’s Office Will Be Closed on Wednesday, November 11, 2020, for Remembrance Day

Membee’s office will be closed and our team of bees will be out of the hive on Wednesday, November 11, 2020, for Remembrance Day. Our team will return to regular office hours on Thursday, November 12, 2020.

The Data Center Will Continue To Be Monitored

As usual, we will continue to monitor all systems 24 X 7 X 365 to ensure that our servers remain active so that you can continue to use Membee with no issues! If any issues arise, visit membeestatus.com for the latest technical updates about Membee.

You Can Keep Sending Support Tickets

Just because we’ll be gone from the Hive doesn’t mean you can’t send any support tickets! On Wednesday, November 11, 2020, Live Chat Support will be closed for the day, but you can continue to send in your support tickets by emailing support@membee.com or by following these steps on how to how to submit a ticket:

Click here to learn how to send in a support ticket

Support Ticket Response Times

Please be advised that you may experience a small delay in response time as we return on Thursday, November 12, 2020.

Membee’s Latest Buzz of the Hive

See the latest information and buzz of the hive about Membee’s features or stories by visiting blog.membee.com!

The latest buzz:

Membee’s Office Will Be Closed on Monday, October 12, 2020, for Thanksgiving

Membee’s office will be closed and our team of bees will be out of the hive with their families on Monday, October 12, 2020, for Thanksgiving. Our team will return to regular office hours on Tuesday, October 13, 2020.

This year, we’re thankful for you and our incredible Membee community. These trying times can be tough for everyone all around the world, but it’s also very encouraging to know that we are all supporting each other – so thank you all and stay well!

The Data Center Will Continue To Be Monitored

As usual, we will continue to monitor all systems 24 X 7 X 365 to ensure that our servers remain active so that you can continue to use Membee with no issues! If any issues arise, visit membeestatus.com for the latest technical updates about Membee.

You Can Keep Sending Support Tickets

Just because we’ll be gone from the Hive doesn’t mean you can’t send any support tickets! On Monday, October 12, 2020, Live Chat Support will be closed for the day, but you can continue to send in your support tickets by emailing support@membee.com or by following these steps on how to how to submit a ticket:

Click here to learn how to send in a support ticket

Support Ticket Response Times

Please be advised that you may experience a small delay in response time as we return on Tuesday, October 13, 2020.

Membee’s Latest Buzz of the Hive

See the latest information and buzz of the hive about Membee’s features or stories by visiting blog.membee.com!

The latest buzz:

Membee’s Office Will Be Closed on Monday, September 7, 2020, for Labour Day

Membee’s office will be closed and our team of bees will be out of the hive on Monday, September 7, 2020, for Labour Day. Our team will return to regular office hours on Tuesday, September 8, 2020!

The Data Center Will Continue To Be Monitored

As usual, we will continue to monitor all systems 24 X 7 X 365 to ensure that our servers remain active so that you can continue to use Membee with no issues! If any issues arise, visit membeestatus.com for the latest technical updates about Membee.

You Can Keep Sending Support Tickets

Just because we’ll be gone from the Hive doesn’t mean you can’t send any support tickets! On Monday, September 7, 2020, Live Chat Support will be closed for the day, but you can continue to send in your support tickets by emailing support@membee.com or by following these steps on how to how to submit a ticket:

Click here to learn how to send in a support ticket

Support Ticket Response Times

Please be advised that you may experience a small delay in response time as we return on Tuesday, September 8, 2020.

Membee’s Latest Buzz of the Hive

See the latest information and buzz of the hive about Membee’s features or stories by visiting blog.membee.com!

The latest buzz:

Membee’s Office Will Be Closed on Monday, August 3, 2020, for Civic Day

Membee’s office will be closed and our team of bees will be out of the hive on Monday, August 3, 2020, for Civic Day. Our team will return to regular office hours on Tuesday, August 4, 2020!

The Data Center Will Continue To Be Monitored

As usual, we will continue to monitor all systems 24 X 7 X 365 to ensure that our servers remain active so that you can continue to use Membee with no issues! If any issues arise, visit membeestatus.com for the latest technical updates about Membee.

You Can Keep Sending Support Tickets

Just because we’ll be gone from the Hive doesn’t mean you can’t send any support tickets! On Monday, August 3, 2020, Live Chat Support will be closed for the day, but you can continue to send in your support tickets by emailing support@membee.com or by following these steps on how to how to submit a ticket:

Click here to learn how to send in a support ticket

Support Ticket Response Times

Please be advised that you may experience a small delay in response time as we return on Tuesday, August 4, 2020.

Membee’s Latest Buzz of the Hive

See the latest information and buzz of the hive about Membee’s features or stories by visiting blog.membee.com!

The latest buzz:

Membee’s Office Will Be Closed on Wednesday, July 1, 2020 For Canada Day

Membee’s office will be closed and our team of bees will be out of the hive on Wednesday, July 1, 2020, for Canada Day. Our team will return to regular office hours on Thursday, July 2, 2020! Stay well and healthy during this time.

The Data Center Will Continue To Be Monitored

As usual, we will continue to monitor all systems 24 X 7 X 365 to ensure that our servers remain active so that you can continue to use Membee with no issues! If any issues arise, visit membeestatus.com for the latest technical updates about Membee.

You Can Keep Sending Support Tickets

Just because we’ll be gone from the Hive doesn’t mean you can’t send any support tickets! On Wednesday, July 1, 2020, Live Chat Support will be closed for the day, but you can continue to send in your support tickets by emailing support@membee.com or by following these steps on how to how to submit a ticket:

Click here to learn how to send in a support ticket

Support Ticket Response Times

Please be advised that you may experience a small delay in response time as we return on Thursday, July 2, 2020.

Membee’s Latest Buzz of the Hive

See the latest information and buzz of the hive about Membee’s features or stories by visiting blog.membee.com!