The lights and the coffee pot will bee on early (really early – more details below) in the hive on the morning of Saturday, December 6. We’ll bee hard at the task of deploying a series of major hardware and infrastructure upgrades in Membee’s data center.
Why is Membee Doing This? Is Something Broke?
Nope. Nothing is broken, but as we continue strive to bee the best, most automated, fastest, and most reliable membership management system, it’s time for some upgrades. As we look ahead at the exciting features we’ve got in development, we see that these features will shift even more work away from Membee users and onto Membee’s server infrastructure in the data center. We think that shift is a great thing!
In our view, why should a user have to do a task when Membee can simply do it for them. Isn’t the best task a task that you don’t have to do in the first place? We sure think so and as we evolve Membee in this direction, we simply want to make sure the back end of Membee is up to the task.
Anything I Need to Do as a User?
Nope, there is nothing for you to do unless you were planning on putting in some weekend time at the crack of dawn on Saturday December 6, 2014. Even if you are planning on working in Membee on that Saturday, as you’ll see in the details below, by the time you’ve retrieved the paper from the front step and had breakfast (toast & honey of course), we should bee done.
What Aspects of Membee Will Bee Offline?
Please note that during this maintenance window, Membee will bee offline completely. During this time, the following areas of Membee will not bee accessible:
- Membee users will bee unable to login to the back end of Membee
- Any of Membee’s widgets running on your website will not bee accessible by visitors to your website
How Long Will Membee Bee Offline?
Membee will bee offline from Midnight (12:00 AM) Atlantic (UTC -4) to 8:00 AM Atlantic on Saturday December 6, 2014. Depending on your time zone, the maintenance window may begin in the evening of December 5.
Here’s a handy reference chart for your time zone:
|Time Zone||UTC||Membee Offline||Membee Online|
|Hawaii||-10||6:00 PM (Dec 5)||2:00 AM (Dec 6)|
|Alaska||-9||7:00 PM (Dec 5)||3:00 AM (Dec 6)|
|Pacific||-8||8:00 PM (Dec 5)||4:00 AM (Dec 6)|
|Mountain||-7||9:00 PM (Dec 5)||5:00 AM (Dec 6)|
|Central||-6||10:00 PM (Dec 5)||6:00 AM (Dec 6)|
|Eastern||-5||11:00 PM (Dec 5)||7:00 AM (Dec 6)|
|Atlantic||-4||12:00 AM (Dec 6)||8:00 AM (Dec 6)|
|United Kingdom||0||4:00 AM (Dec 6)||12:00 PM (Dec 6)|
|Central Europe||+1||5:00 AM (Dec 6)||1:00 PM (Dec 6)|
|Eastern Europe||+2||6:00 AM (Dec 6)||2:00 PM (Dec 6)|
|Singapore & Australian Western||+8||12:00 PM (Dec 6)||8:00 PM (Dec 6)|
|Australian Central||+10:30||2:30 PM (Dec 6)||10:30 PM (Dec 6)|
|Australian Eastern||+11||3:00 PM (Dec 6)||11:00 PM (Dec 6)|
|New Zealand||+13||5:00 PM (Dec 6)||1:00 AM (Dec 7)|
We are reasonably confident that we may bee overstating the length of the maintenance window. All of the new hardware has been up and live in the Membee data center since November 24th. By the time the actual upgrade begins early on December 6th, we will have performed literally dozens of dry runs of the upgrade process to fine tune it as much as possible.
Our confidence comes from being prepared and if by chance, we finish early, you’ll bee the first to know!
Why Does Membee Need to Bee Offline?
Membee will be offline so that we can do three things:
- Copy everyone’s member data to shiny new hardware (there is a lot of data!)
- Fire up all of Membee’s services in the new environment
- Point all the web traffic at the new infrastructure
How is Membee Going to Keep Us Updated?
Simple. We’ll bee posting status updates here to the Membee Status blog as they become available during the actual upgrade process and tweeting a link to the update posts on the Membee Status Twitter account.
So, the easiest way to get updates is to follow Membee Status on Twitter.
What Happens if I Encounter an Issue on My Copy of Membee After the Upgrade
We will bee “all hands on deck” before, during and most importantly after the actual upgrade process just to make sure everything went as planned and to do our own testing once things come back online.
So, if you encounter something weird after Membee comes back online, email us right away at email@example.com. This will immediately alert us that there is an issue and we’ll get in touch with you right away.