Our Help Desk seems to be accessible now but we will continuing to monitor it for any disruptions in service.
We will make another post once we are sure that Zendesk’s services have returned to normal.
Thanks,
Membee Customer Service Team
Monthly Archives: October 2016
Membee’s Help Desk is Back to Normal
We just got the “all clear” from Zendesk that they found and resolved the issue and Membee’s Help Desk has returned to normal operation.
If you encounter any trouble accessing our Help Desk, please let us know by emailing us at support@membee.com.
Thanks for your patience!
Membee Customer Service Team
Membee’s Help Desk is Experiencing Issues
It looks like Membee’s Help Desk is currently inaccessible. Our Help Desk provider, Zendesk is on it.
We’re working with Zendesk and they have determined that the issue is upstream from them and is a DNS issue. As a result, the Help Desk is functioning but you just can’t get to it. They are working on this and as soon as they have an update, we’ll let you know.
In the meantime, you can still contact us at support@membee.com.
Thanks,
Membee Customer Service Team