Zendesk has found and resolved the issue and Membee’s Help Desk has returned to normal operation.

If you encounter any trouble accessing our Help Desk, please let us know by emailing us at support@membee.com.

Thanks for your patience!

Membee Customer Service Team

Our Help Desk Provider, Zendesk, is currently experiencing an outage that is impacting many of their services. As a result, Membee’s Help Desk is currently inaccessible.

We are working with Zendesk as they investigate this outage. As soon as we have an update, we will let you know.

In the meantime, you can still contact us with any questions at support@membee.com.

Thank you,

Membee Customer Service Team

Hello, Fellow Bees!

We’d like to inform you that the disruption issue has now been identified and access to Membee has now been restored!

The new encryption protocols were installed to further protect member data and they were deployed unexpectedly before the servers were updated to accommodate it. Everything is now compatible and Membee has returned to its normal status.

Thank you to all our Membee users for being patient during this time.

Membee Customer Service Team

Hello Membee Users,

As the disruption issue continues to persist, we are working diligently and urgently with our data center to resolve this issue.

Thank you for your patience during this time!

Membee Customer Service Team

Hi Everyone,

We are aware of an issue that is currently causing disruption to Membee’s services and the team at our data center is currently working to resolve it.

Any updates will be posted here in Membee Status once more information is known.

Thank you for your patience!

Membee Customer Service Team