Hello Membee Hive,
The disruption issue has now been resolved and Membee’s service has been fully restored. We will continue to closely monitor Membee and initiate a Root Cause Analysis.
Thank you for your patience. If you continue to experience any issues, please do not hesitate to contact our support team.
Update: Our data center has notified us that the analysis reported that an internal server change caused the IP route to change, resulting in a loss of connectivity. They have implemented a permanent solution to ensure that the IP remains static.
Stay well and healthy!
Membee Client Services