Hi Everyone,

While not immediately visible, progress has been made. A number of potential causes have be eliminated as the source of the slow performance. Experts in networking, database management, Microsoft operating systems, and data storage have all been assembled to get to the root of the issue. The issue is intermittent in nature making it even more challenging to hunt down.

We know this is frustrating for you as well as us and we appreciate your patience as we get to the bottom of it.

We are anticipating a more tangible update within the hour.

Thanks,

Membee Customer Service Team