Update: Membee Service Disruption

Hi Everyone,

Our data center has identified that the issue they experienced was the result of a malicious Distributed Denial of Service (DDoS) attack. They’re confident that service is back to normal, but we’ll continue to monitor the situation.

If you encounter any problems accessing Membee, please contact us immediately by emailing us at support@membee.com.

Thanks,
Membee Customer Service Team

Membee Service Disruption

Hi Everyone,

We are aware of an issue that is currently causing a disruption to Membee’s services and the team at our data center is working to resolve it.

Any updates will be posted here in Membee Status once more is known.

Thanks for your patience!

Membee Customer Service Team

Server Maintenance – 6 AM EST (UTC -5) 08/12/2018

Hi Everyone,

Membee’s servers will be receiving a routine update on Sunday, August 12, 2018, at 6 AM EST (UTC -5).

At this time Membee will be available but may go offline for about a minute as systems refresh with the updates.

We will be monitoring this process and we will give Membee a thorough once-over when the updates are finished.

Thanks,

Membee Client Services Team

Membee Reporting Disruption – Solved

Hi Everyone,

Membee’s Reporting services are back up and running. Membee is currently working through the backlog and if you attempted to run a report this morning you should receive it shortly.

Thank you for your patience and understanding.

Membee Client Services Team

Membee Reporting Disruption

Hi Everyone,

Membee is currently experiencing an issue with its Reporting services. While everything else in Membee is operating normally, some users are currently unable to run reports. We are investigating and will report back when we have an update.

Thank you for your understanding.

Membee Client Services Team

 

Server Maintenance – 6 AM EST (UTC -5) 03/10/2018

Hi Everyone,

Membee’s servers will be receiving a routine update tomorrow Saturday, March 10, 2018, at 6 AM EST (UTC -5).

At this time Membee will be available but may go offline for about a minute as systems refresh with the updates.

We will be monitoring this process and we will give Membee a thorough once-over when the updates are finished.

Thanks,

Membee Client Services Team

Update: Brief Website Hosting Disruption

Hi Everyone,

We have been notified by our provider who provides hosting services for Membee developed websites that they encountered a brief service issue that was preventing access to the websites.

All websites are now accessible again. We will stay in contact with them as they evaluate the cause.

Please note. Your ability to use Membee was unaffected by this situation.

Thanks,

Membee Customer Service Team

Brief Website Hosting Disruption

Hi Everyone,

We have been notified by our provider who provides hosting services for Membee developed websites that they are encountering a brief service issue that is preventing access to the websites.

We are in contact with them right now as they evaluate the cause and reestablish access to these specific websites.

Please note. Your ability to use Membee is unaffected by this situation.

Thanks,

Membee Customer Service Team