Membee Service Disruption Update – Issue Resolved

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Hi Membee Users,

The ability to login to Membee has been restored. If you continue to receive a “runtime error” when attempting to login, please clear your browser cache and try again.

The issue was traced to an incorrectly installed security certificate that was replacing an expiring certificate. The incorrect installation meant that Membee did not “trust” the certificate and hence was preventing login and generating the error.

We will continue to monitor the issue and if you encounter any issue at all, please reporting it immediately by contact us at supprot@membee.com.

Thank you for your patience,

Membee Client Services

Membee’s Office Will Be Closed on Monday, February 20, 2023 for Family Day

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Membee’s office will be closed and our team of bees will be out of the hive on Monday, February 20th, 2023, for Family Day. Our team will return to regular office hours on Tuesday, February 21st, 2023!

The Data Center Will Continue To Be Monitored

As usual, we will continue to monitor all systems 24 X 7 X 365 to ensure that our servers remain active so that you can continue to use Membee with no issues! If any issues arise, visit membeestatus.com for the latest technical updates about Membee.

You Can Keep Sending Support Tickets

Just because we’ll be gone from the Hive doesn’t mean you can’t send any support tickets! On Monday, February 20th, 2023, Live Chat Support will be closed for the day, but you can continue to send in your support tickets via support@membee.com or by following these steps on how to how to submit a ticket:

Click here to learn how to send in a support ticket

Support Ticket Response Times

Please be advised that you may experience a small delay in response time as we return on Tuesday, February 21st, 2023.

Membee’s Latest Buzz of the Hive

See the latest buzz by visiting the posts below:

Website Hosting Disruption Resolved

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Hi Membee Users,

Our website hosting provider has informed us that the connectivity issue has been resolved by the provider and the service has been restored to normal. All websites hosted by Membee should be returned to stable connections.

It has been identified that it was an issue with the network infrastructure in several regions.

If you are unable to access the website, please ensure you clear your browser’s cache. Don’t hesitate to contact us at support@membee.com.

Thank you again for your patience,

Membee Client Services

Website Hosting Disruption Update

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Hello Membee Users,

Our website hosting provider has identified that there is a global networking problem between certain Internet service providers and specific Google Cloud networks. The hosting provider and the team at Google are actively working to resolve the issue and restore connectivity as quickly as possible.

We will continue to monitor the situation and immediate updates.

Thanks for your continued patience,

Membee Client Services

Website Hosting Disruption

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Hello Membee Users,

Membee’s website hosting provider, Siteground, is currently experiencing a global network issue that is disrupting the connectivity of websites to their server. As a result, there is a connection disruption to websites hosted by Membee.

Siteground has been actively investigating this network issue and its engineers are working closely to review and resolve the issue.

We will continue to monitor the situation and provide further updates when available.

Thank you for your patience,

Membee Client Services

Issue with Dropdown Fields in Chrome Resolved

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Hi Membee Users,

We are pleased to inform you that Google Chrome has officially released a new update (Version 108.0.5359.99) that has resolved the widespread dropdown field issues.

If your members report issues regarding the dropdown in Chrome, please encourage them to update their Google Chrome to the latest version to resolve the issue and proceed.

As Microsoft Edge uses the same source code as Google Chrome, a new version of Edge with the updates will likely be imminent.

If you have any questions, don’t hesitate to contact us at support@membee.com.

Thank you again for your patience.

Membee Client Services