Hello Membee Users,
On Friday, October 28, 2022, between 11:00 PM ET to 2:00 AM ET, our data center, Pivotree, will complete hardware maintenance for Membee’s database and servers.
We expect this update to have minimal impact on Membee’s service levels. However, if you experience issues after the proposed update time above, please do not hesitate to contact us at firstname.lastname@example.org
Client Services Team
Membee’s office will be closed and our team of bees will be out of the hive with their families on Monday, October 10, 2022, for Thanksgiving. Our team will return to regular office hours on Tuesday, October 11, 2022.
The Data Center Will Continue To Be Monitored
As usual, we will continue to monitor all systems 24 X 7 X 365 to ensure that our servers remain active so that you can continue to use Membee with no issues! If any issues arise, visit membeestatus.com for the latest technical updates about Membee.
You Can Keep Sending Support Tickets
Just because we’ll be gone from the Hive doesn’t mean you can’t send any support tickets! On Monday, October 10, 2022, Live Chat Support will be closed for the day, but you can continue to send in your support tickets by emailing email@example.com or by following these steps on how to how to submit a ticket:
Click here to learn how to send in a support ticket
Support Ticket Response Times
Please be advised that you may experience a small delay in response time as we return on Tuesday, October 11, 2022
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