Membee’s managed hosting partner will be completing some important infrastructure upgrades to Membee’s hosting environment on Sunday, April 25, 2010 from 12:00am Midnight Eastern Time (04:00 am UTC) to 8:00am Eastern Time (12:00pm Noon UTC). As a result of these upgrades, Membee’s administrative interface and Membee-hosted websites may be inaccessible for periods of time during this window.
As always, we will work to minimize any disruption to users and website visitors. This time frame has been chosen as it is the lowest traffic period on our servers by a significant margin, and thus will affect the lowest possible number of users.
Hardware upgrades and other extensions to Membee’s hosting infrastructure are necessary in order to continue to maintain and enhance the speed and reliability of our service.
Please accept our apologies for the inconvenience this maintenance window causes your users and website visitors, should they wish to access your Membee services during this maintenance window period. If you have any questions about these upgrades please contact us at email@example.com or 800-729-2962 Ext. 405.
A new build of Membee has been tested and posted to the production servers. We have dedicated this build to a shopping list of small items focusing on saving both users and members clicks, steps, and time. Highlights include:
- Underlying processes for gathering address information for some of Membee’s most popular reports were revised to eliminate a sporadic error message and in our tests, cut processing time by 91% on huge data sets
- Further optimization of the Service Center Updates focusing on inbound changes made by the member in their online member profile has eliminated a number of steps making it even faster to accept the member’s changes into Membee
For complete details, please review http://membee.zendesk.com/entries/141063-release-notes-for-membee-production-build-03-20-10.
Membee’s offices will be closed on Friday, April 2, 2010 in observance of the Good Friday holiday. As usual, we will continue to monitor all systems 24 X 7 X 365. We hope you have a great long weekend! We’ll be back to regular office hours on Monday, April 5, 2010. Visit www.membeestatus.com for the latest technical updates about Membee.