Help Desk is Back to Normal

We just got the “all clear” from Zendesk that they found and resolved the issue and Membee’s Help Desk has returned to normal operation.

If you encounter any trouble accessing our Help Desk, please let us know by emailing us at support@membee.com.

Thanks for your patience!

Membee Customer Service Team

Help Desk Update

Our Help Desk seems to be accessible now but we will be continuing to monitor it for any disruptions in service.

We will make another post once we are sure that Zendesk’s services have returned to normal.

Thanks,

Membee Customer Service Team

Server Maintenance Happening This Sunday

Hi Everyone,

Membee’s primary servers will be receiving routine operating system updates this coming Sunday, November 6 between 3 AM EST (UTC -5) and 4 AM EST. During this hour Membee will be available at a diminished capacity and at some point during the hour, Membee may be offline completely for about a minute as systems fresh with the updates.

We will be monitoring this process and we will give Membee a thorough once over when the updates are finished.

Thanks,

Membee Customer Service Team