Scheduled Maintenance on April 22, 2025

Hello Membee Users,

On Tuesday, April 22 from 6:00 AM – 9:00 AM EDT, we will be completing a maintenance update to Membee.

This update will introduce some great enhancements to Membee’s support system to create a better experience for new users! 

We don’t anticipate any interruption to Membee’s normal services, but if you run into anything, please do not hesitate to contact us at support@membee.com.

Thank you,

Membee Client Services

Scheduled Maintenance on February 16 at 6:00 AM EST

Hello Membee Users,

On Sunday, February 16, 2025 from 6:00 AM – 8:00 AM EST, we will be completing a maintenance update in Membee’s database and servers.

We don’t expect the updates to take this long but out of an abundance of caution, you should plan for the full two hour maintenance window. During this time, you may not be able to access Membee’s database and all Membee features on your website (i.e. login, sign-up forms, events, etc.) will not be available.

However, if you experience issues after the time frame detailed above, please do not hesitate to contact us at support@membee.com

Thank you,

Membee Client Services

Scheduled Maintenance on October 6 at 6:00 AM EDT

Hello Membee Users,

On Sunday, October 6, 2024 from 6:00 AM – 8:00 AM EDT, we will be completing a maintenance update in Membee’s database and servers.

We don’t expect the updates to take this long but out of an abundance of caution, you should plan for the full two hour maintenance window. During this time, you may not be able to access Membee’s database and all Membee features on your website (i.e. login, sign-up forms, events, etc.) will not be available.

However, if you experience issues after the time frame detailed above, please do not hesitate to contact us at support@membee.com

Thank you,

Membee Client Services

Scheduled Website Hosting Maintenance on June 13, 2024

Hi Membee Users,

On June 13, 2024 between 3:30 AM EDT – 4:30 AM EDT, our website hosting partner, Siteground, will be completing an upgrade to the second hosting cloud server. The first server was completed on June 4, 2024.

If your website is hosted by Membee, it may experience a brief interruption for the duration of the upgrade but will be back to regular service levels after the scheduled time.

There will be no changes to how you manage your website.

If you experience any issues with your website after the scheduled maintenance, please do not hesitate to contact us at support@membee.com

Thank you,

Membee Client Services

Scheduled Website Hosting Maintenance on June 4, 2024

Hi Membee Users,

On June 4, 2024 between 3:30 AM EDT – 4:30 AM EDT, our website hosting partner, Siteground, will be completing an upgrade to one of the two hosting cloud servers. The second server will be upgraded on another date that we will inform you of ahead of time.

If your website is hosted by Membee, it may experience a brief interruption for the duration of the upgrade but will be back to regular service levels after the scheduled time.

There will be no changes to how you manage your website.

If you experience any issues with your website after the scheduled maintenance, please do not hesitate to contact us at support@membee.com

Thank you,

Membee Client Services

Scheduled Maintenance on January 14, 2024 at 6:00 AM EST

Hello Membee Users,

On Sunday, January 14, 2024 at 6:00 AM – 7:00 AM EST, we will be completing a maintenance update in Membee’s database and servers.

You may not be able to access Membee’s database within this one-hour maintenance window and all Membee features on your website (i.e. login, sign-up forms, events, etc) will not be available.

However, if you experience issues after the proposed update time, please do not hesitate to contact us at support@membee.com

Thank you,

Client Services Team

Maintenance Completed – Service Levels Returned to Normal

Hi Membee Users,

The scheduled maintenance has been completed and we’re happy to report the migration to AWS was successful.

While we optimize the data center, it is unlikely that Membee will be offline for such an extended maintenance period moving forward.

If you experience issues moving forward, please do not hesitate to contact us at support@membee.com.

Membee Client Services

Service Temporarily Offline For Scheduled Maintenance

Hi Membee Users,

The scheduled maintenance to migrate to Amazon Web Services (AWS) has begun and Membee’s services are temporarily offline until 6:00 AM EDT. This includes the following:

  • You will not be able to log into Membee (i.e 1111.membee.com)
  • Membee features embedded on your website will not be available (i.e. sign up forms, event calendar, etc)
  • Membee Complete websites will not be affected. Only the embedded membership and event features will not be available

We will continue to keep you updated on the progress and the completion of the migration.

Thank you for your patience,

Membee Client Services

Scheduled Maintenance on August 12, 2023 at 3:00 AM – 6:00 AM EDT

Hello Membee Users,

On Saturday, August 12, 2023, at 3:00 AM – 6:00 AM EDT, we will be be introducing some improvements to the data center and completing the data migration to AWS.

During the three-hour maintenance window:

  • You will not be able to log into Membee (i.e 1111.membee.com)
  • Membee features embedded on your website will not be available (i.e. sign up forms, event calendar, etc)
  • Membee Complete websites will not be affected and will remain active. Only the embedded membership and event features will not be available

After the completion of this maintenance, it is unlikely that Membee will be offline for such an extended maintenance period moving forward.

If you have any questions, please do not hesitate to contact us at support@membee.com

Thank you,

Client Services Team

AWS Migration Delayed – Membee Returned to Normal Service Levels

Hi Membee Users,

While we were able to migrate your data to AWS, an unexpected issue was encountered during the migration.

Smaller supporting files such as reports, images, and other files were taking far longer to transfer than they did during our testing. This would have extended the process beyond the declared maintenance period.

As a result, the migration to AWS was not completed and Membee was restarted in the existing data center, Pivotree. Membee has returned to normal service levels.

Moving forward, with this issue identified, we’ll be working with AWS to speed up the transfer of smaller supporting files.

We are disappointed that the migration was unsuccessful and we apologize for any inconvenience at this time.

If you experience any issues, please do not hesitate to contact us at support@membee.com

Membee Client Services