Authorize.Net Service Disruption

Hi Membee Users,

Authorize.Net has identified a service disruption in their hosted payment forms. This integration is used by Membee to display Authorize.Net’s payment form when paying for membership and events.

This disruption only impacts organizations that use Authorize.Net as their payment processor. Your members and purchasers will see a blank area on the payment page due to this disruption.

Authorize.Net is actively looking into this issue to resolve it as quickly as possible. More details about Authorize.Net’s findings can also be found on their Authorize.Net Status page:

https://status.authorize.net/

We will provide an update when Authorize.Net has any further information.

Thank you for your patience,

Membee Client Services

Membee Service Disruption Resolved

Hi Membee Users,

We experienced an unexpected outage that affected users from accessing their copy of Membee.

After further investigation, we identified and rectified the issue.

Membee has returned to normal service levels and we will continue to monitor the issue. If you encounter any issue at all, please reporting it immediately by contact us at support@membee.com.

Thank you for your patience,

Membee Client Serivces

Membee Service Disruption Update – Issue Resolved

Hi Membee Users,

The ability to login to Membee has been restored. If you continue to receive a “runtime error” when attempting to login, please clear your browser cache and try again.

The issue was traced to an incorrectly installed security certificate that was replacing an expiring certificate. The incorrect installation meant that Membee did not “trust” the certificate and hence was preventing login and generating the error.

We will continue to monitor the issue and if you encounter any issue at all, please reporting it immediately by contact us at supprot@membee.com.

Thank you for your patience,

Membee Client Services