Author Archives: Membee Support

Membee’s Office Will Be Closed on Monday, October 11, 2021, for Thanksgiving

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Membee’s office will be closed and our team of bees will be out of the hive with their families on Monday, October 11, 2021, for Thanksgiving. Our team will return to regular office hours on Tuesday, October 12, 2021.

The Data Center Will Continue To Be Monitored

As usual, we will continue to monitor all systems 24 X 7 X 365 to ensure that our servers remain active so that you can continue to use Membee with no issues! If any issues arise, visit membeestatus.com for the latest technical updates about Membee.

You Can Keep Sending Support Tickets

Just because we’ll be gone from the Hive doesn’t mean you can’t send any support tickets! On Monday, October 11, 2021, Live Chat Support will be closed for the day, but you can continue to send in your support tickets by emailing support@membee.com or by following these steps on how to how to submit a ticket:

Click here to learn how to send in a support ticket

Support Ticket Response Times

Please be advised that you may experience a small delay in response time as we return on Tuesday, October 12, 2021.

Membee’s Latest Buzz of the Hive

See the latest information and buzz of the hive about Membee’s features or stories by visiting blog.membee.com!

The latest buzz:

Data Center Maintenance on September 26, 2021

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Hello Membee Users,

On Sunday, September 26, 2021, between 5:00 AM – 8:00 AM EDT, our data center partner, Pivotree, will be completing regular maintenance for their servers.

We expect that this update will have minimal impact on Membee’s service levels. However, if you experience issues after the proposed update time, please do not hesitate to contact us at support@membee.com

Thank you,

Client Services Team

Membee’s Office Will Be Closed on Monday, September 6, 2021, for Labour Day

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Membee’s office will be closed and our team of bees will be out of the hive on Monday, September 6, 2021, for Labour Day. Our team will return to regular office hours on Tuesday, September 7, 2021!

The Data Center Will Continue To Be Monitored

As usual, we will continue to monitor all systems 24 X 7 X 365 to ensure that our servers remain active so that you can continue to use Membee with no issues! If any issues arise, visit membeestatus.com for the latest technical updates about Membee.

You Can Keep Sending Support Tickets

Just because we’ll be gone from the Hive doesn’t mean you can’t send any support tickets! On Monday, September 6, 2021, Live Chat Support will be closed for the day, but you can continue to send in your support tickets by emailing support@membee.com or by following these steps on how to how to submit a ticket:

Click here to learn how to send in a support ticket

Support Ticket Response Times

Please be advised that you may experience a small delay in response time as we return on Tuesday, September 7, 2021.

Membee’s Latest Buzz of the Hive

See the latest information and buzz of the hive about Membee’s features or stories by visiting blog.membee.com!

Data Center Maintenance on August 28, 2021

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Hello Membee Users,

On Saturday, August 28, 2021, between 5:00 AM – 8:00 AM EDT, our data center partner, Pivotree, will be completing regular maintenance for their servers.

We expect that this update will have minimal impact on Membee’s service levels. However, if you experience issues after the proposed update time, please do not hesitate to contact us at support@membee.com

Thank you,

Client Services Team

Reporting Disruption Resolved

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Hi Everyone,

We identified that Membee’s reporting services experienced a disruption due to a network connection issue to the database. The issue has been resolved and Membee’s Reporting has returned to normal service levels.

Membee is currently working through the report backlog and if you attempted to run a report, they should be completed shortly.

Thank you for your patience and understanding.

Membee Client Services Team

Membee Reporting Disruption

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Hello Membee Users,

Membee is currently experiencing an issue with its reporting services.

While everything else in Membee is operating normally, some users are currently unable to run reports. We are investigating this and will continue to provide updates.

Thank you for your understanding.

Membee Client Services Team

Membee’s Office Will Be Closed on Monday, August 2, 2021 for Heritage Day

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Membee’s office will be closed and our team of bees will be out of the hive on Monday, August 2, 2021, for Heritage Day. Our team will return to regular office hours on Tuesday, August 3, 2021! 

The Data Center Will Continue To Be Monitored

As usual, we will continue to monitor all systems 24 X 7 X 365 to ensure that our servers remain active so that you can continue to use Membee with no issues! If any issues arise, visit membeestatus.com for the latest technical updates about Membee.

You Can Keep Sending Support Tickets

Just because we’ll be gone from the Hive doesn’t mean you can’t send any support tickets! On Monday, August 2, 2021, Live Chat Support will be closed for the day, but you can continue to send in your support tickets by emailing support@membee.com or by following these steps on how to how to submit a ticket:

Click here to learn how to send in a support ticket

Support Ticket Response Times

Please be advised that you may experience a small delay in response time as we return on Tuesday, August 3, 2021.

Membee’s Latest Buzz of the Hive

See the latest information and buzz of the hive about Membee’s features or stories by visiting blog.membee.com!

Membee’s Office Will Be Closed on Thursday, July 1, 2021 For Canada Day

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Membee’s office will be closed and our team of bees will be out of the hive on Thursday, July 1, 2021, for Canada Day. Our team will return to regular office hours on Friday, July 3, 2021! 

The Data Center Will Continue To Be Monitored

As usual, we will continue to monitor all systems 24 X 7 X 365 to ensure that our servers remain active so that you can continue to use Membee with no issues! If any issues arise, visit membeestatus.com for the latest technical updates about Membee.

You Can Keep Sending Support Tickets

Just because we’ll be gone from the Hive doesn’t mean you can’t send any support tickets! On Thursday, July 1, 2021, Live Chat Support will be closed for the day, but you can continue to send in your support tickets by emailing support@membee.com or by following these steps on how to how to submit a ticket:

Click here to learn how to send in a support ticket

Support Ticket Response Times

Please be advised that you may experience a small delay in response time as we return on Friday, July 3, 2021.

Membee’s Latest Buzz of the Hive

See the latest information and buzz of the hive about Membee’s features or stories by visiting blog.membee.com!

Data Center Maintenance on April 10, 2021

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Hello Membee Users,

On Saturday, April 10, 2021, between 4:00 AM – 6:00 AM EDT, our data center partner, Pivotree, will be completing regular maintenance for their servers.

We expect that this update will have minimal impact on Membee’s service levels. However, if you experience issues after the proposed update time, please do not hesitate to contact us at support@membee.com

Thank you,

Client Services Team

Membee’s Office Will Be Closed on Friday, April 2, 2021 for Good Friday

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Membee’s office will be closed and our team of bees will be out of the hive on Friday, April 2nd, 2020, for Good Friday. Our team will return to regular office hours on Monday, April 5th, 2020!

The Data Center Will Continue To Be Monitored

As usual, we will continue to monitor all systems 24 X 7 X 365 to ensure that our servers remain active so that you can continue to use Membee with no issues! If any issues arise, visit membeestatus.com for the latest technical updates about Membee.

You Can Keep Sending Support Tickets

Just because we’ll be gone from the Hive doesn’t mean you can’t send any support tickets! On Friday, April 2nd, 2020, Live Chat Support will be closed for the day, but you can continue to send in your support tickets via support@membee.com or by following these steps on how to how to submit a ticket:

Click here to learn how to send in a support ticket

Support Ticket Response Times

Please be advised that you may experience a small delay in response time as we return on Monday, April 5th, 2020.

Membee’s Latest Buzz of the Hive

See the latest information and buzz of the hive about Membee’s features or stories by visiting blog.membee.com!