Hi Membee Users,

Membee’s service levels have returned to normal. We have monitored Membee’s service disruption very closely and no further interruptions were detected. However, we remain vigilant about the issue.

We will continue to work with our data center to confirm the root cause of the issue and ensure that a permanent solution is in place. Any further updates for this cause of the issue will be made here.

We expect that disruptions will no longer occur. Please do not hesitate to contact our support team if you continue to experience any disruptions.

Thank you for your patience,

Membee Client Services

Hi Membee Users,

As the intermittent service disruption continues to persist, we will continue to work with our data center and their team to resolve this diligently and urgently.

Thank you for your patience during this time.

Membee Client Services

Hello Membee Users,

We are currently aware of an issue that is causing intermittent disruption to Membee’s services including slow loading times and time out errors. We are working closely with the team at our data center to identify the cause of this intermittent disruption and implement a permanent solution.

Thank you for your patience,

Membee Client Services

Hello Membee Hive,

The disruption issue has now been resolved and Membee’s service has been fully restored. We will continue to closely monitor Membee and initiate a Root Cause Analysis.

Thank you for your patience. If you continue to experience any issues, please do not hesitate to contact our support team.

Update: Our data center has notified us that the analysis reported that an internal server change caused the IP route to change, resulting in a loss of connectivity. They have implemented a permanent solution to ensure that the IP remains static.

Stay well and healthy!

Membee Client Services

Hello Membee Users,

As the disruption issue continues to persist, our data center has identified that this is caused by a network issue. We will continue to work with our data center and their team to resolve this diligently and urgently.

Thank you for your patience during this time!

Membee Client Services

Hello Membee Users,

Membee is currently experiencing a disruption in services. Our team at our data center is working to identify this disruption and resolve it.

Any updates will be posted here in Membee Status once more is known.

Thanks for your patience!

Membee Client Services

Hello Membee Hive,

Membee’s service levels have returned to normal. We have monitored Membee’s service disruption very closely and no further interruptions were detected after a permanent solution was implemented.

If you experience any issues or interruptions, please contact our support team immediately!

Membee Client Services

Hello Membee Users,

We are aware of an issue that is currently causing intermittent disruption to Membee’s services and we are working closely with the team at our data center to implement a permanent solution.

Thanks for your patience!

Membee Client Service Team

Hello Membee Users,

Membee’s service levels have returned to normal. We have monitored Membee’s service disruption very closely and no further interruptions were detected.

UPDATE: JANUARY 24, 2020

Our data center was able to identify the root cause of the issue.

The data center has identified that the issue they experienced was the result of an IP block from their DDoS (distributed denial-of-service) appliance due to a number of exploit attempts from an IP. They have implemented a permanent resolution for this issue.

Thank you for your patience!

Membee Customer Service Team

Hello Membee Users

Access to Membee has been restored, but may be intermittent. We will continue to monitor the status and will continue to work with our data center to resolve the root cause of the issue for a permanent solution.

Thanks for your patience!

Membee Customer Service Team