Hi Membee Users,
A fix has been put in place by our live chat provider to resolve this issue!
We will continue to monitor and if you encounter any issue at all opening a live chat, please report it immediately by contact us at support@membee.com.
Thank you,
Membee Client Services
Hi Membee Users,
Our live chat provider is working on deploying a fix, to get the chat functionality back up and running as soon as possible.
In the meantime, chats may get opened successfully, but messages may be delayed or undelivered.
If you’re unable to open a live chat, questions can be submitted by emailing support@membee.com or through the form at the following link:
We will continue to provide updates here.
Thank you,
Membee Client Services
Hi Membee Users,
Our live chat platform is currently down and we’re in contact with the provider so that they can get this resolved as soon as possible.
In the meantime, questions can be submitted by emailing support@membee.com or through the form at the following link:
We will continue to provide updates here.
Thank you,
Membee Client Services
Hi Membee Users,
The technical issue was resolved by the help icon provider. You will now be able to access the help icon, including live chat, from within the Membee interface as usual!
As always, you can contact us at any time by emailing support@membee.com or through the form at the following link:
Thank you,
Membee Client Services
Hi Membee Users,
We have temporarily added direct access to live chat on our support website:
The help icon provider is still working to resolve a technical issue on their end that is preventing the icon (through which live chat is normally accessible) from displaying inside of Membee.
Questions can also be submitted by emailing support@membee.com or through the form at the following link:
We will continue to provide updates here.
Thank you,
Membee Client Services
Hi Membee Users,
The help icon, through which live chat is accessed, is currently down. We’re in contact with the help icon provider, and they are working on resolving a technical issue on their end to get the icon back up and running!
In the meantime, questions can be submitted by emailing support@membee.com or through the form at the following link:
We will continue to provide updates here.
Thank you,
Membee Client Services
Membee’s office will be closed and our team of bees will be out of the hive on Friday, April 7th, 2023, for Good Friday. Our team will return to regular office hours on Monday, April 10th, 2023!
As usual, we will continue to monitor all systems 24 X 7 X 365 to ensure that our servers remain active so that you can continue to use Membee with no issues! If any issues arise, visit membeestatus.com for the latest technical updates about Membee.
Just because we’ll be gone from the Hive doesn’t mean you can’t send any support tickets! On Friday, April 7th, 2023, Live Chat Support will be closed for the day, but you can continue to send in your support tickets via support@membee.com or by following these steps on how to submit a ticket:
Click here to learn how to send in a support ticket
Please be advised that you may experience a small delay in response time as we return on Monday, April 10th, 2023.
See the latest buzz by visiting the posts below:
Chrome and Edge recently released an update that prevents dropdown fields within iFrames from working as expected on desktop computers. This will be encountered in the following browser versions:
Chrome Version: Version 108.0.5359.95 (Official Build) (64-bit)
Edge Version: Version 108.0.1462.42 (Official build) (64-bit)
This is impacting all applications that, like us, provide content via an iFrame. Many companies have begun reporting this issue to Google and you can view a thread for reports at the following link:
https://support.google.com/chrome/thread/191480215/chrome-108-iframe-problem?hl=en
This issue does not impact Firefox, so this browser can be used for now if dropdown selections need to be made on a new member signup or event registration form. Dropdown fields also seem to be working as expected when using Chrome on mobile devices.
We will post another update once the browsers have resolved this issue.
Thank you,
Client Services Team
Membee’s office will be closed and our team of bees will be out of the hive with their families on Monday, October 11, 2021, for Thanksgiving. Our team will return to regular office hours on Tuesday, October 12, 2021.
As usual, we will continue to monitor all systems 24 X 7 X 365 to ensure that our servers remain active so that you can continue to use Membee with no issues! If any issues arise, visit membeestatus.com for the latest technical updates about Membee.
Just because we’ll be gone from the Hive doesn’t mean you can’t send any support tickets! On Monday, October 11, 2021, Live Chat Support will be closed for the day, but you can continue to send in your support tickets by emailing support@membee.com or by following these steps on how to how to submit a ticket:
Click here to learn how to send in a support ticket
Please be advised that you may experience a small delay in response time as we return on Tuesday, October 12, 2021.
See the latest information and buzz of the hive about Membee’s features or stories by visiting blog.membee.com!
The latest buzz:
Hello Membee Users,
On Sunday, September 26, 2021, between 5:00 AM – 8:00 AM EDT, our data center partner, Pivotree, will be completing regular maintenance for their servers.
We expect that this update will have minimal impact on Membee’s service levels. However, if you experience issues after the proposed update time, please do not hesitate to contact us at support@membee.com
Thank you,
Client Services Team