A Hap-bee Holiday – Membee’s 2025 Holiday Hours of Operation

To all our users and friends around the world, we wish you a safe and hap-bee holiday season this year!

Special Holiday Business Hours

Our human caretakers will be out of the office over the holiday season to spend time with their family and friends.

Below are our expected business hours throughout the holidays.


Click the image above to view a larger size.

Limited Support During the Holidays

Please be advised that starting December 19, 2025, there will be limited support throughout the holidays.

You will still be able to submit support tickets and email us at support@membee.com. Our client services team will respond as soon as they can!

Our full team will be back and ready to resume normal service levels on Monday, January 5, 2026.

Looking for 24/7 Assistance?

We’ve launched a beta program for our new friend, Buzz! Buzz is a chatbot designed to help you get the support you need whenever you need it.

  • Buzz has been trained on more than 1,000 pages of content from Membee’s support site, including the transcripts of our “how-to” videos
  • Buzz is accessible 24x7x365
  • Buzz is available for FREE and included in your subscription
  • Buzz’s responses are reviewed constantly so it’s better tomorrow than it is today
  • Click here to learn more about Buzz

The Data Center Will Continue To Be Monitored

As usual, we will continue to monitor all systems 24 X 7 X 365 to ensure that our servers remain active so that you can continue to use Membee with no issues!

If any issues arise, visit membeestatus.com for the latest technical updates about Membee.

Happy Holidays & Happy New Year!

 

    Membee’s Live Chat Will Be Closed & Support Will Be Limited on December 4

    On Thursday, December 4, 2025, Membee’s team will be participating in a strategic planning day to prepare for the upcoming year.

    During this time, live chat will be closed and support will be limited. As a result, we’ll be focusing on responding to support issues where:

    1. A Membee subscriber is unable to login to Membee, or a member is unable to log into any of Membee’s online features
    2. Members are unable to complete a purchases online (such as register for an event, pay for an invoice, etc.)
    3. A Membee subscriber is unable to post any renewal or event invoices

    We’ll respond to other questions as time permits and our team will return to regular office hours on Friday, December 5, 2025.

    As we return on December 4, you may experience a small delay in response times.

    The Data Center Will Continue To Be Monitored

    As usual, we will continue to monitor all systems 24 X 7 X 365 to ensure that our servers remain active so that you can continue to use Membee with no issues! If any issues arise, visit membeestatus.com for the latest technical updates about Membee.

    Visit membeestatus.com

    Looking for 24/7 Assistance?

    We’ve launched a beta program for our new friend, Buzz! Buzz is a chatbot designed to help you get the support you need whenever you need it.

    • Buzz has been trained on more than 1,000 pages of content from Membee’s support site, including the transcripts of our “how-to” videos
    • Buzz is accessible 24x7x365
    • Buzz is available for FREE and included in your subscription
    • Buzz’s responses are reviewed constantly so it’s better tomorrow than it is today
    • Click here to learn more about Buzz

    To join our beta program and try out Buzz, please email us at support@membee.com.

    In case you missed it…

    The Updated Interface is Here

    A completely redesigned user interface that makes it so easy to see, group, and use member information in a more interactive and user-friendly methodology.

    Watch over 90 minutes to preview the interface and sign up to upgrade!

    Learn More

    Membee’s Latest Buzz of the Hive

    See the latest buzz by visiting the posts below:

     

    Membee’s Office Will Be Closed on November 11 for a Holiday

    Membee’s office will be closed and our team of bees will be out of the hive on Tuesday, November 11, 2025 for a holiday.

    Our team will return to regular office hours on Wednesday, November 12 2025.

    The Data Center Will Continue To Be Monitored

    As usual, we will continue to monitor all systems 24 X 7 X 365 to ensure that our servers remain active so that you can continue to use Membee with no issues! If any issues arise, visit membeestatus.com for the latest technical updates about Membee.

    Visit membeestatus.com

    You Can Keep Sending Support Tickets

    Just because we’ll be gone from the Hive doesn’t mean you can’t send any support tickets!

    On Tuesday, November 11, Live Chat Support will be closed for the day, but you can continue to send in your support tickets via support@membee.com or by submitting a support ticket.

    How do I submit a support ticket?

    As we return on Wednesday, November 12, you may experience a small delay in response times.

    In case you missed it…

    The Updated Interface is Here

    A completely redesigned user interface that makes it so easy to see, group, and use member information in a more interactive and user-friendly methodology.

    Watch over 90 minutes to preview the interface and sign up to upgrade!

    Learn More

    Membee’s Latest Buzz of the Hive

    See the latest buzz by visiting the posts below:

     

      Membee’s Office Will Be Closed on October 13 for a Holiday

      Membee’s office will be closed and our team of bees will be out of the hive on Monday, October 13, 2025 for a holiday.

      Our team will return to regular office hours on Tuesday, October 14, 2025.

      The Data Center Will Continue To Be Monitored

      As usual, we will continue to monitor all systems 24 X 7 X 365 to ensure that our servers remain active so that you can continue to use Membee with no issues! If any issues arise, visit membeestatus.com for the latest technical updates about Membee.

      Visit membeestatus.com

      You Can Keep Sending Support Tickets

      Just because we’ll be gone from the Hive doesn’t mean you can’t send any support tickets!

      On Monday, October 13, Live Chat Support will be closed for the day, but you can continue to send in your support tickets via support@membee.com or by submitting a support ticket.

      How do I submit a support ticket?

      As we return on Tuesday, October 14, you may experience a small delay in response times.

      In case you missed it…

      The Updated Interface is Here

      A completely redesigned user interface that makes it so easy to see, group, and use member information in a more interactive and user-friendly methodology.

      Watch over 90 minutes to preview the interface and sign up to upgrade!

      Learn More

      Membee’s Latest Buzz of the Hive

      See the latest buzz by visiting the posts below:

       

        Membee’s Office Will Be Closed on September 1 for a Holiday

        Membee’s office will be closed and our team of bees will be out of the hive on Monday, September 1, 2025 for a holiday.

        Our team will return to regular office hours on Tuesday, September 2, 2025.

        The Data Center Will Continue To Be Monitored

        As usual, we will continue to monitor all systems 24 X 7 X 365 to ensure that our servers remain active so that you can continue to use Membee with no issues! If any issues arise, visit membeestatus.com for the latest technical updates about Membee.

        Visit membeestatus.com

        You Can Keep Sending Support Tickets

        Just because we’ll be gone from the Hive doesn’t mean you can’t send any support tickets!

        On Monday, September 1, Live Chat Support will be closed for the day, but you can continue to send in your support tickets via support@membee.com or by submitting a support ticket.

        How do I submit a support ticket?

        As we return on Tuesday, September 2, you may experience a small delay in response times.

        In case you missed it…

        The Updated Interface is Here

        A completely redesigned user interface that makes it so easy to see, group, and use member information in a more interactive and user-friendly methodology.

        Watch over 90 minutes to preview the interface and sign up to upgrade!

        Learn More

        Membee’s Latest Buzz of the Hive

        See the latest buzz by visiting the posts below:

         

          Help Icon Disruption – Update

          Hi Membee Users,

          We have temporarily added direct access to live chat on our support website:

          support.membee.com

          The help icon provider is still working to resolve a technical issue on their end that is preventing the icon (through which live chat is normally accessible) from displaying inside of Membee.

          Questions can also be submitted by emailing support@membee.com or through the form at the following link:

          Ask a Question

          We will continue to provide updates here.

          Thank you,

          Membee Client Services

          Help Icon Disruption

          Hi Membee Users,

          The help icon, through which live chat is accessed, is currently down. We’re in contact with the help icon provider, and they are working on resolving a technical issue on their end to get the icon back up and running!

          In the meantime, questions can be submitted by emailing support@membee.com or through the form at the following link:

          Ask a Question

          We will continue to provide updates here.

          Thank you,

          Membee Client Services