Membee’s Experiencing an Upstream Slowdown

1:45 PM EDT – Resolved! – details on the exact cause of the issue has yet to be released. We have been assured that a full post mortem will be done by the vendors involved so that such an incident can be avoided in the future. Thanks again for your patience!

12:08 PM EDT – the update from the data center is that the issue has been traced to a second vendor who is working fervishly on the issue.

Membee’s data center team is fully engaged and working with a infrastructure vendor to solve an issue that is upstream from Membee. Membee is fully operational but may be slow until this is resolved.

We expect another update by Noon Eastern time.

Thanks for your patience!

Membee Support

Downtime notification: Short interruption to complete server security patches – early morning – September 19, 2010

Hi folks, 

In order to complete necessary server security patches, Membee will be down for a very short period of time on Sunday morning, September 19, 2010.

Date: Sunday, September 19 
Time 7:00 AM EDT (UTC -4)
Reason: Security Patches Requiring Reboots
Duration of Outage: Less than 5 minutes

Have a great weekend!

Membee Customer Service

Membee Updated – 10 New Features, Fixes and Enhancements Added – 07.31.10

A new build of Membee has been tested and posted to the production servers. There are three major new features added in this build that have been much anticipated by Membee users. Highlights include:

  • Define and save Export definitions to control which columns (fields) of information are exported in any report CSV file.
  • Enhanced control over what Membee does when you delete an organization, person, employee, or a rep.
  • More quick emailing and new quick printing features on the Financials tab
    • A Quick Print button for Current Invoices on the Financial Tab
    • A Quick Print and a Quick Email button for invoices listed in Transaction History on the Financials tab

For complete details, please review http://membee.zendesk.com/entries/230040-release-notes-for-membee-production-build-07-31-10.

Possible short service interruption this evening

Membee will be completing some minor upgrades to our server environment very early Wednesday morning (June 2, 2010), starting at 12:00 midnight ET (04:00 UTC).  We do not expect that customers will experience significant downtime, but there is a possibility that some services may be off-line momentarily as a result of the upgrades.  We will be monitoring all systems carefully throughout the upgrades. 

Membee Updated – 18 New Features, Fixes and Enhancements Added – 05.15.10

A new build of Membee has been tested and posted to the production servers. We have dedicated this build to a shopping list of small items focusing on saving both users and members clicks, steps, and time. Highlights include:

  • Event & Attendee Parameters can now be set to “required” which will require the fields to be completed by a user completing an event registration
  • The popular Quick Search feature has been extended to the
    • Events page – search by Event name
    • Committees page – search by Committee name
    • Directory page – search by Directory name
  • The “type ahead” search on the Quick Event Sales form has been enhanced to bring it to the standard used elsewhere in Membee and now searches in both a person’s first and last name
  • The cursor no longer returns to the Quick Search field on the People & Organizations page following an edit to a member record

For complete details, please review http://membee.zendesk.com/entries/176202-release-notes-for-membee-production-build-05-15-10.