Membee Service Disruption Update (Monitoring)

Hi Membee Users,

After working with the experts at our data center, Pivotree, several attempts at a resolution have significantly diminished the disruptions, but we remain hyper-vigilant and will continue to monitor the issue.

We continue to keep the issue open with Pivotree to identify the cause of the root issue to prevent the issue from repeating.

Thank you for all your patience during this time. Do not hesitate to let us know at support@membee.com if you experience any issues.

Membee Client Services

Membee Service Disruption Update

Hi Membee Users,

We continue to experience intermittent service disruptions after several potential updates to attempt to resolve the issue. We will continue to attempt other potential options with Pivotree.

This is a critical issue and our full focus is on resolving this.

We’ll continue to post updates here and we deeply apologize for the disruptions.

Membee Client Services

Service Disruption Update

Hi Membee Users,

This has been a critical issue for us and our entire team has been working with the management company at Pivotree (the data center provider that hosts our data) since the disruptions began.

The issue is extremely obscure and external expertise has been brought in to try and identify the underlying issue.

We’re continuing to work with the support team at Pivotream to resolve this as quickly as possible. As I mentioned above, this is a critical issue for us and our full focus is on resolving this.

We’ll continue to post updates here and we deeply apologize for the disruptions.

Membee Client Services

Service Disruption Update

Hi Membee Users,

This issue is extremely obscure. External expertise has been brought to try and identify the core underlying issue.

We are about to try something in an attempt to resolve the underlying core issue. As a result, Membee will be offline for a couple of minutes.

Thank you for your patience.

Membee Client Services